Refund Policy for Smart Edge Library
At Smart Edge Library, we strive to provide high-quality e-books and services. If you are not satisfied with your purchase, we offer a 30-day refund guarantee to ensure your satisfaction.
1. Eligibility for Refunds
You may request a refund within 30 days of your purchase if you meet the following conditions:
- The e-book has not been downloaded or accessed more than once.
- You have proof of purchase, such as a receipt or order confirmation.
2. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact Us: Send an email to [Insert Contact Email] with the subject line “Refund Request.”
- Provide Details: Include your order number, the title of the e-book, and the reason for your refund request.
- Submit Your Request: Submit your request within 30 days of the purchase date.
3. Processing Refunds
Once your refund request is received, we will review your request and notify you of the approval or rejection. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a reasonable timeframe.
4. Exceptions
Please note that the following conditions are not eligible for a refund:
- E-books that have been accessed or downloaded more than once.
- Refund requests submitted after the 30-day period.
- Any promotional items or free trials.
5. Changes to the Refund Policy
Smart Edge Library reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services after any changes constitutes your acceptance of the revised policy.
6. Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact us at:
Digital Solutions Base Rafał Chachulski
NIP: 7611562400 REGON: 382058495
Szosa Ciechanowska 15, 06-300 Przasnysz, Poland
+48 575 497 354
sales@digitalsolutionsbase.com
Thank you for choosing Smart Edge Library! Your satisfaction is our priority.